Service Centre KARL STORZ Service The long-term functionality of our products is as big a concern to us as it is to our customers. Therefore, our quality standards are as high for service as they are for our instruments and devices. Hygienics The goal is cleaning, disinfection, and sterilization using suitable procedures, taking into account all valid standards and laws for every instrument. Sending in KARL STORZ products Would you like to return a new or defective product to KARL STORZ? You can find all the information you need here. Quality Management Find out more about our quality management system and related certificates.